For orders over $105.62
Simply enter the promo code DELIVERY at the shopping basket (offer not applicable for reglaze orders)
We ship products globally with a standard shipping rate starting from $10.06. Estimated shipping times from date of order dispatch are as follows*:-
Designer Items - Shipped from UK
Europe usually 3 - 5 Days
USA & Canada usually 3 - 5 Days
Australia & New Zealand usually 3 - 5 Days
Rest of the World usually 3 - 5 Days
Budget Items - Shipped from UK
Europe usually 5 - 10 Days
USA & Canada usually 5 - 10 Days
Australia & New Zealand usually 7 - 10 Days
Rest of the World usually 7 - 10 Days
*Please allow up to 20 working days for delivery - If your order has not arrived after this time please contact our customer service team who will be happy to assist you.
Standard shipping is in most cases sent by Royal Mail recorded and is our responsibility until signed for by you. For budget items (such as glasses in our "World's Cheapest Glasses" range) we will usually ship your order by a non-signed/non-tracked method.
Insured shipping is always sent by a signed-for method with a tracking number. This tracking number will be displayed with your order in your account when your order is shipped. For high value items or reglaze orders we recommend choosing this option.
When will my order be completed?
90% of our orders are completed and shipped within 7-10 working days. This includes orders with high index lenses and complex prescriptions.
My order is taking longer than 7-10 working days. Why is this?
On rare occasions, orders can take longer than 7-10 working days, this is usually due to unforeseen delays in the production process or due to the requirement of specialist glazing techniques that may be required for some prescriptions and lens types. If you feel your order is taking longer than usual, please email our customer service team who will be happy to advise.
Payments made by cheque
If you are making payment by cheque drawn on a UK bank account, we will only process your order once your payment has been received. Please allow extra time for this.
Delivery will vary from order to order depending upon the type of frame you wish to have glazed and your prescription requirements. You will be advised of an approximate timescale for delivery with your confirmation email, you will receive this email after your order is placed.
Production of your order will start upon receipt of your frames. 90% of our reglaze orders are completed within 7-10 working days
To find out more about our Reglaze / Lens Replacement Service, please see our Reglaze / Lens Replacement page.
Article produced by James of SelectSpecs.com